Innovation Researcher & Assistant Vice President at Fifth Third Bank
2019 - present
As an Innovation Researcher, I explore, build, demonstrate, and
hand off innovation opportunities that offer measurable value to
customers while remaining closely aligned with business leadership.
I lead strategic initiatives from concept to completion by defining deliverables, building roadmaps, managing and prioritizing workloads across multiple workstreams.
“People ignore design that ignores people.”
I conduct user research and synthesize multiple sources of complex data to uncover
latent customer needs and draw connections between research and design solutions.
Design Thinking Workshops
I’m an advocate for human-centric design and facilitate design thinking
workshops to encourage approaching challenges in new ways.
University Engagements
I’m super passionate about teaching. Here, I am giving a workshop at the University of Cincinnati
on how to use the program Reality Composer to create Augmented Reality experiences.